Poor customer service experience with The Royal Lodge Florence Group
Travel & Vacations
Verified
Contacted Company
Aug 20, 2024
Complaint Details
I'm writing to complain about the warranty service I received from The Royal Lodge Florence Group. After paying $863.29 for membership, I found that it has a manufacturing defect. I've tried resolving this with your customer service team multiple times, including speaking with Madison M., but have not received a satisfactory resolution.
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Aug 20, 2024 23:26
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Aug 20, 2024
Bryon Kiehn
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Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
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