Quality issues with Retreat Group product
Travel & Vacations
Verified
Contacted Company
Apr 11, 2025
Complaint Details
I have been a loyal customer of Retreat Group for several years. However, my recent experience has been extremely disappointing. I ordered item (order #ORD-7286-FDK-9365) on August 31, 2012, and have encountered is not compatible as claimed. Despite multiple calls to customer service, no one has been able to help me.
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Apr 11, 2025 18:20
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Apr 11, 2025
Lizeth Conn
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Ai verifiedComplaint verified
May 26, 2025
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Status updateStatus changed to "Contacted Company"
May 26, 2025
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