Standard Products Manufacturing refused to address issue

I purchased a accessory from Standard Products Manufacturing on March 16, 1992. Shortly after using it, I experienced has poor quality. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Marilyne E. who promised to escalate my case, but I've heard nothing since.

I purchased a accessory from Standard Products Manufacturing on March 16, 1992. Shortly after using it, I experienced has poor quality. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Marilyne E. who promised to escalate my case, but I've heard nothing since.