Hidden fees discovered in Money Consultants LLC statement

I want to report a serious concern with Money Consultants LLC's subscription that I purchased on January 5, 2015 from your Elliemouth, Vermont store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Rebecca K., but my issue remains unresolved.

I want to report a serious concern with Money Consultants LLC's subscription that I purchased on January 5, 2015 from your Elliemouth, Vermont store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Rebecca K., but my issue remains unresolved.