Unsatisfactory resolution from Retreat Luxury
Travel & Vacations
Verified
Under Review
Jan 10, 2025
Complaint Details
I purchased a plan from Retreat Luxury on August 3, 1989. Shortly after using it, I experienced encountered rude staff. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Shania T. who promised to escalate my case, but I've heard nothing since.
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Jan 10, 2025 12:12
Complaint Status
Under Review
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Verified
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Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Jan 10, 2025
Christop Leffler
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May 26, 2025
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Status updateStatus changed to "Under Review"
May 26, 2025
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