Billing dispute with Superior Manufacturing Products Jaipur

I want to report a serious concern with Superior Manufacturing Products Jaipur's package that I purchased on March 28, 2016 from your North Jedshire, Alaska store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Lloyd U., but my issue remains unresolved.

I want to report a serious concern with Superior Manufacturing Products Jaipur's package that I purchased on March 28, 2016 from your North Jedshire, Alaska store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Lloyd U., but my issue remains unresolved.