Misleading advertising by Superior Manufacturing Products Jaipur

I am writing regarding order #ORD-5434-DSS-1487 placed with Superior Manufacturing Products Jaipur on October 7, 1998. I paid $908.38 for subscription, but when it arrived, I discovered has a manufacturing defect. I've made numerous attempts to contact customer service, but Jacinto Z. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-5434-DSS-1487 placed with Superior Manufacturing Products Jaipur on October 7, 1998. I paid $908.38 for subscription, but when it arrived, I discovered has a manufacturing defect. I've made numerous attempts to contact customer service, but Jacinto Z. and other representatives have not been helpful in resolving this matter.