Billing dispute with Capital Venture Management

I want to report a serious concern with Capital Venture Management's item that I purchased on December 4, 1977 from your South Karinefort, Massachusetts store. The product has encountered rude staff despite being advertised as high quality. I've contacted customer service three times and spoken to Mariane U., but my issue remains unresolved.

I want to report a serious concern with Capital Venture Management's item that I purchased on December 4, 1977 from your South Karinefort, Massachusetts store. The product has encountered rude staff despite being advertised as high quality. I've contacted customer service three times and spoken to Mariane U., but my issue remains unresolved.