National Equity provided defective product

I purchased a item from National Equity on May 2, 1988. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Unique W. who promised to escalate my case, but I've heard nothing since.

I purchased a item from National Equity on May 2, 1988. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Unique W. who promised to escalate my case, but I've heard nothing since.