Warranty claim denied by Luxury Accommodations

I'm writing to complain about the training session I received from Luxury Accommodations. After paying $181.34 for unit, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Jeffery Q., but have not received a satisfactory resolution.

I'm writing to complain about the training session I received from Luxury Accommodations. After paying $181.34 for unit, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Jeffery Q., but have not received a satisfactory resolution.