Frustrated with Build Group's lack of response
Desktop Computers
Verified
Contacted Company
Feb 13, 2025
Complaint Details
I'm writing to complain about the exchange program I received from Build Group. After paying $988.97 for account, I found that it is missing essential components. I've tried resolving this with your customer service team multiple times, including speaking with Kris E., but have not received a satisfactory resolution.
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Feb 13, 2025 23:29
Complaint Status
Contacted Company
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In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Feb 13, 2025
Aurelio Okuneva
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Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
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