Unsatisfactory resolution from Cozy Lodge & Experiences
Travel & Vacations
Verified
Contacted Company
Feb 12, 2025
Complaint Details
I purchased a product from Cozy Lodge & Experiences on October 21, 2016. Shortly after using it, I experienced experienced long delays. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Carolina O. who promised to escalate my case, but I've heard nothing since.
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Feb 12, 2025 09:53
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Feb 12, 2025
Hazel Wunsch
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Ai verifiedComplaint verified
Jul 20, 2025
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Status Update
Status updateStatus changed to "Contacted Company"
Jul 20, 2025
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