Architecture Solutions failed to honor their commitment

I want to report a serious concern with Architecture Solutions's software that I purchased on August 14, 1980 from your Hillstown, Maryland store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Kyler Z., but my issue remains unresolved.

I want to report a serious concern with Architecture Solutions's software that I purchased on August 14, 1980 from your Hillstown, Maryland store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Kyler Z., but my issue remains unresolved.