Warranty claim denied by Finance Management Corp.

I want to report a serious concern with Finance Management Corp.'s item that I purchased on December 1, 2006 from your Heaneymouth, Vermont store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Cody C., but my issue remains unresolved.

I want to report a serious concern with Finance Management Corp.'s item that I purchased on December 1, 2006 from your Heaneymouth, Vermont store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Cody C., but my issue remains unresolved.