Frustrated with Standard Manufacturing's lack of response

I'm writing to complain about the exchange program I received from Standard Manufacturing. After paying $736.43 for plan, I found that it experienced long delays. I've tried resolving this with your customer service team multiple times, including speaking with Cristopher A., but have not received a satisfactory resolution.

I'm writing to complain about the exchange program I received from Standard Manufacturing. After paying $736.43 for plan, I found that it experienced long delays. I've tried resolving this with your customer service team multiple times, including speaking with Cristopher A., but have not received a satisfactory resolution.