Frustrated with Capital of Prosperity's lack of response

I'm writing to complain about the customer support I received from Capital of Prosperity. After paying $766.72 for package, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Norval P., but have not received a satisfactory resolution.

I'm writing to complain about the customer support I received from Capital of Prosperity. After paying $766.72 for package, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Norval P., but have not received a satisfactory resolution.