Trust Trust Ltd. failed to honor their commitment

I want to report a serious concern with Trust Trust Ltd.'s item that I purchased on May 14, 1979 from your South Hilda, Mississippi store. The product has has a manufacturing defect despite being advertised as high quality. I've contacted customer service three times and spoken to Dallas J., but my issue remains unresolved.

I want to report a serious concern with Trust Trust Ltd.'s item that I purchased on May 14, 1979 from your South Hilda, Mississippi store. The product has has a manufacturing defect despite being advertised as high quality. I've contacted customer service three times and spoken to Dallas J., but my issue remains unresolved.