Delayed delivery from Quality Manufacturing Works

I'm writing to complain about the delivery service I received from Quality Manufacturing Works. After paying $365.10 for subscription, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Lizeth U., but have not received a satisfactory resolution.

I'm writing to complain about the delivery service I received from Quality Manufacturing Works. After paying $365.10 for subscription, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Lizeth U., but have not received a satisfactory resolution.