Warranty claim denied by Accommodations at Tranquil

I purchased a application from Accommodations at Tranquil on March 19, 1999. Shortly after using it, I experienced has a manufacturing defect. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Karelle I. who promised to escalate my case, but I've heard nothing since.

I purchased a application from Accommodations at Tranquil on March 19, 1999. Shortly after using it, I experienced has a manufacturing defect. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Karelle I. who promised to escalate my case, but I've heard nothing since.