Poor customer service experience with Palace at Golden
Travel & Vacations
Verified
Resolved
Feb 18, 2025
Complaint Details
I'm writing to complain about the exchange program I received from Palace at Golden. After paying $876.16 for platform, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Janelle Y., but have not received a satisfactory resolution.
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Feb 18, 2025 07:26
Complaint Status
Resolved
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Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Feb 18, 2025
Ford Luettgen
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Ai verifiedComplaint verified
May 26, 2025
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Status updateStatus changed to "Resolved"
May 26, 2025
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