Homes Builders Corp. refused to address issue

I'm writing to complain about the support package I received from Homes Builders Corp.. After paying $860.87 for accessory, I found that it received incorrect information. I've tried resolving this with your customer service team multiple times, including speaking with Bailey A., but have not received a satisfactory resolution.

I'm writing to complain about the support package I received from Homes Builders Corp.. After paying $860.87 for accessory, I found that it received incorrect information. I've tried resolving this with your customer service team multiple times, including speaking with Bailey A., but have not received a satisfactory resolution.