Overcharged by Works Inc for service
Complaint Details
I have been a loyal customer of Works Inc for several years. However, my recent experience has been extremely disappointing. I ordered unit (order #ORD-2984-ZNQ-6584) on September 21, 1979, and have encountered doesn't work as advertised. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Rosina Lang
May 06, 2025 06:08After speaking with David Young from the Customer Service at Works Inc, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Jedidiah Becker
May 21, 2025 06:08Dear valued customer, Thank you for bringing this matter to our attention. We at Works Inc take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our meal delivery and have initiated an internal investigation (Reference: REF-D3C5785C). One of our specialists from our Quality Assurance will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Sarah Clark Client Experience Manager Works Inc Customer Relations
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