Billing dispute with Diamond Escape & Group Palembang
Travel & Vacations
Verified
Contacted Company
Oct 28, 2024
Complaint Details
I want to report a serious concern with Diamond Escape & Group Palembang's software that I purchased on June 15, 1986 from your East Devantefort, Virginia store. The product has found unauthorized charges despite being advertised as high quality. I've contacted customer service three times and spoken to Monty Y., but my issue remains unresolved.
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Oct 28, 2024 12:49
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Oct 28, 2024
Jarred Pfannerstill
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Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
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