Ultimate Structures Bonn failed to honor their commitment

I want to report a serious concern with Ultimate Structures Bonn's equipment that I purchased on July 11, 2002 from your Calistashire, Nevada store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Matilde K., but my issue remains unresolved.

I want to report a serious concern with Ultimate Structures Bonn's equipment that I purchased on July 11, 2002 from your Calistashire, Nevada store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Matilde K., but my issue remains unresolved.