Overcharged by The Premium Resort for service

I want to report a serious concern with The Premium Resort's accessory that I purchased on October 17, 2023 from your North Sibyl, South Carolina store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Demetris G., but my issue remains unresolved.

I want to report a serious concern with The Premium Resort's accessory that I purchased on October 17, 2023 from your North Sibyl, South Carolina store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Demetris G., but my issue remains unresolved.