Billing dispute with Elite Accommodations & Hospitality

I am writing regarding order #ORD-1872-HHC-7987 placed with Elite Accommodations & Hospitality on August 17, 1992. I paid $836.59 for service, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Leanna U. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-1872-HHC-7987 placed with Elite Accommodations & Hospitality on August 17, 1992. I paid $836.59 for service, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Leanna U. and other representatives have not been helpful in resolving this matter.