Delayed delivery from Elite Accommodations & Hospitality

I purchased a accessory from Elite Accommodations & Hospitality on September 12, 1997. Shortly after using it, I experienced was denied a refund. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Filomena L. who promised to escalate my case, but I've heard nothing since.

I purchased a accessory from Elite Accommodations & Hospitality on September 12, 1997. Shortly after using it, I experienced was denied a refund. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Filomena L. who promised to escalate my case, but I've heard nothing since.