Poor customer service experience with Prosperity & Planners Holdings

I am writing regarding order #ORD-9530-AQC-2666 placed with Prosperity & Planners Holdings on March 13, 2008. I paid $532.50 for platform, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Lamar L. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-9530-AQC-2666 placed with Prosperity & Planners Holdings on March 13, 2008. I paid $532.50 for platform, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Lamar L. and other representatives have not been helpful in resolving this matter.