False promises made by Properties Bros Ltd. representative

I purchased a equipment from Properties Bros Ltd. on June 23, 1987. Shortly after using it, I experienced faced system outages. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Alden V. who promised to escalate my case, but I've heard nothing since.

I purchased a equipment from Properties Bros Ltd. on June 23, 1987. Shortly after using it, I experienced faced system outages. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Alden V. who promised to escalate my case, but I've heard nothing since.