Misleading advertising by Ultra-Factories

I want to report a serious concern with Ultra-Factories's system that I purchased on August 17, 2012 from your North Faustino, New Jersey store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Magnolia G., but my issue remains unresolved.

I want to report a serious concern with Ultra-Factories's system that I purchased on August 17, 2012 from your North Faustino, New Jersey store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Magnolia G., but my issue remains unresolved.