Refund refused by Build Associates

I purchased a plan from Build Associates on December 17, 1992. Shortly after using it, I experienced experienced frequent disconnections. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Guido V. who promised to escalate my case, but I've heard nothing since.

I purchased a plan from Build Associates on December 17, 1992. Shortly after using it, I experienced experienced frequent disconnections. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Guido V. who promised to escalate my case, but I've heard nothing since.