Poor customer service experience with Expert Craft Inc Corp.
Furniture
Verified
Resolved
Feb 04, 2025
Complaint Details
I purchased a unit from Expert Craft Inc Corp. on April 25, 2011. Shortly after using it, I experienced has a manufacturing defect. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Mohammed M. who promised to escalate my case, but I've heard nothing since.
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Feb 04, 2025 22:36
Complaint Status
Resolved
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Resolved
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Feb 04, 2025
Alfred Conn
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May 26, 2025
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Status updateStatus changed to "Resolved"
May 26, 2025
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