Warranty claim denied by Allied Fiscal Trust Kobe

I want to report a serious concern with Allied Fiscal Trust Kobe's solution that I purchased on August 20, 2012 from your New Breana, Arkansas store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Camilla M., but my issue remains unresolved.

I want to report a serious concern with Allied Fiscal Trust Kobe's solution that I purchased on August 20, 2012 from your New Breana, Arkansas store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Camilla M., but my issue remains unresolved.