Warranty claim denied by United Development Professionals

I want to report a serious concern with United Development Professionals's device that I purchased on December 28, 2017 from your Finnville, North Dakota store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Zoie L., but my issue remains unresolved.

I want to report a serious concern with United Development Professionals's device that I purchased on December 28, 2017 from your Finnville, North Dakota store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Zoie L., but my issue remains unresolved.