False promises made by Fiscal Advisors Florence representative

I want to report a serious concern with Fiscal Advisors Florence's tool that I purchased on July 20, 1974 from your Conroymouth, Delaware store. The product has stopped working after two weeks despite being advertised as high quality. I've contacted customer service three times and spoken to Myrtie D., but my issue remains unresolved.

I want to report a serious concern with Fiscal Advisors Florence's tool that I purchased on July 20, 1974 from your Conroymouth, Delaware store. The product has stopped working after two weeks despite being advertised as high quality. I've contacted customer service three times and spoken to Myrtie D., but my issue remains unresolved.