Misleading advertising by Lodge Hospitality Rio de Janeiro

I'm writing to complain about the warranty service I received from Lodge Hospitality Rio de Janeiro. After paying $638.9 for device, I found that it discovered hidden fees. I've tried resolving this with your customer service team multiple times, including speaking with Isaias D., but have not received a satisfactory resolution.

I'm writing to complain about the warranty service I received from Lodge Hospitality Rio de Janeiro. After paying $638.9 for device, I found that it discovered hidden fees. I've tried resolving this with your customer service team multiple times, including speaking with Isaias D., but have not received a satisfactory resolution.