Frustrated with Global Invest Planners's lack of response

I'm writing to complain about the setup assistance I received from Global Invest Planners. After paying $151.76 for plan, I found that it experienced frequent disconnections. I've tried resolving this with your customer service team multiple times, including speaking with Elfrieda Q., but have not received a satisfactory resolution.

I'm writing to complain about the setup assistance I received from Global Invest Planners. After paying $151.76 for plan, I found that it experienced frequent disconnections. I've tried resolving this with your customer service team multiple times, including speaking with Elfrieda Q., but have not received a satisfactory resolution.