Serene Palace refused to address issue
Travel & Vacations
Verified
Under Review
Apr 14, 2025
Complaint Details
I'm writing to complain about the exchange program I received from Serene Palace. After paying $430.54 for application, I found that it has a manufacturing defect. I've tried resolving this with your customer service team multiple times, including speaking with Nelson G., but have not received a satisfactory resolution.
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Apr 14, 2025 20:59
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Apr 14, 2025
Sedrick Cremin
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May 26, 2025
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Status updateStatus changed to "Under Review"
May 26, 2025
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