Frustrated with Palace Getaways Holdings's lack of response
Travel & Vacations
Verified
Contacted Company
Apr 28, 2025
Complaint Details
I want to report a serious concern with Palace Getaways Holdings's platform that I purchased on September 18, 2002 from your Lake Lora, Maryland store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Haskell W., but my issue remains unresolved.
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Apr 28, 2025 05:44
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Apr 28, 2025
Opal West
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Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
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