False promises made by Serene Stay & Hotels representative
Travel & Vacations
Verified
Resolved
May 09, 2025
Complaint Details
I'm writing to complain about the customer support I received from Serene Stay & Hotels. After paying $337.53 for account, I found that it found unauthorized charges. I've tried resolving this with your customer service team multiple times, including speaking with Cyril Y., but have not received a satisfactory resolution.
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May 09, 2025 00:18
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Resolved
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3 EventsComplaint Submitted
SubmittedComplaint submitted
May 09, 2025
Leonora Bergnaum
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Jun 23, 2025
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Status updateStatus changed to "Resolved"
Jun 23, 2025
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