Overcharged by Build Incorporated for service

I want to report a serious concern with Build Incorporated's product that I purchased on December 7, 1990 from your North Brown, Nevada store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Orie L., but my issue remains unresolved.

I want to report a serious concern with Build Incorporated's product that I purchased on December 7, 1990 from your North Brown, Nevada store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Orie L., but my issue remains unresolved.