Solid Engineering & Sons Enterprises refused to address issue

I want to report a serious concern with Solid Engineering & Sons Enterprises's gadget that I purchased on May 27, 1980 from your East Leahaven, New Mexico store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Ilene M., but my issue remains unresolved.

I want to report a serious concern with Solid Engineering & Sons Enterprises's gadget that I purchased on May 27, 1980 from your East Leahaven, New Mexico store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Ilene M., but my issue remains unresolved.