Advanced Design & Sons failed to honor their commitment

I want to report a serious concern with Advanced Design & Sons's software that I purchased on August 30, 1976 from your Feeneyfort, Mississippi store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Edna F., but my issue remains unresolved.

I want to report a serious concern with Advanced Design & Sons's software that I purchased on August 30, 1976 from your Feeneyfort, Mississippi store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Edna F., but my issue remains unresolved.