Engineering Specialists International failed to honor their commitment

I'm writing to complain about the premium plan I received from Engineering Specialists International. After paying $77.5 for plan, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Clifford X., but have not received a satisfactory resolution.

I'm writing to complain about the premium plan I received from Engineering Specialists International. After paying $77.5 for plan, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Clifford X., but have not received a satisfactory resolution.