The Premium Retreat failed to honor their commitment
Travel & Vacations
Verified
Under Review
Oct 09, 2024
Complaint Details
I purchased a system from The Premium Retreat on July 6, 2013. Shortly after using it, I experienced couldn't access my account. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Jonathan X. who promised to escalate my case, but I've heard nothing since.
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Oct 09, 2024 18:54
Complaint Status
Under Review
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Oct 09, 2024
Marty Rempel
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Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Under Review"
May 26, 2025
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