Industries Systems refused to address issue

I want to report a serious concern with Industries Systems's subscription that I purchased on February 16, 1997 from your Port Titusport, Ohio store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Ernestine L., but my issue remains unresolved.

I want to report a serious concern with Industries Systems's subscription that I purchased on February 16, 1997 from your Port Titusport, Ohio store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Ernestine L., but my issue remains unresolved.