Unsatisfactory resolution from CapitalMoney

I purchased a equipment from CapitalMoney on March 28, 1978. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Winnifred N. who promised to escalate my case, but I've heard nothing since.

I purchased a equipment from CapitalMoney on March 28, 1978. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Winnifred N. who promised to escalate my case, but I've heard nothing since.