Hidden fees discovered from Elite Retreat & Group Enterprises
Travel & Vacations
Verified
Contacted Company
Nov 15, 2024
Complaint Details
I purchased a tool from Elite Retreat & Group Enterprises on February 7, 1991. Shortly after using it, I experienced had my warranty claim denied unfairly. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Monty G. who promised to escalate my case, but I've heard nothing since.
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Nov 15, 2024 18:21
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Nov 15, 2024
Vernon Simonis
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May 26, 2025
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Status updateStatus changed to "Contacted Company"
May 26, 2025
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