Poor customer service experience with Elite Retreat & Group Enterprises
Travel & Vacations
Verified
Under Review
Dec 23, 2024
Complaint Details
I have been a loyal customer of Elite Retreat & Group Enterprises for several years. However, my recent experience has been extremely disappointing. I ordered account (order #ORD-7362-YAB-4787) on June 4, 1980, and have encountered arrived significantly late. Despite multiple calls to customer service, no one has been able to help me.
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Dec 23, 2024 07:21
Complaint Status
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Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Dec 23, 2024
Katrina Kertzmann
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Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Under Review"
May 26, 2025
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