Refund refused by The Crystal Resort Group
Travel & Vacations
Verified
Verified
May 03, 2025
Complaint Details
I have been a loyal customer of The Crystal Resort Group for several years. However, my recent experience has been extremely disappointing. I ordered system (order #ORD-5227-QZU-3412) on April 27, 2020, and have encountered has a manufacturing defect. Despite multiple calls to customer service, no one has been able to help me.
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May 03, 2025 15:26
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
May 03, 2025
Arely Upton
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May 26, 2025
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Status updateStatus changed to "Verified"
May 26, 2025
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